Australian visas and citizenship
Latest news
For the latest immigration and citizenship news, see News archive.
Enquiries
Visa and citizenship applications are managed by the Department of Home Affairs. Embassy staff are unable to assist with general visa or citizenship enquiries.
The Department of Home Affairs website has the most up to date and comprehensive information on applying for visas and citizenship. The website also has useful definitions and tools to help you understand the department’s requirements. Visit the website at Immigration and citizenship.
If you are having trouble locating information on the department’s website, the Home Affairs Digital Assistant may be able to help. The Digital Assistant can help you find information on Australian visas, citizenship and border entry. Visit the Immigration and citizenship website, and click the Ask a question button to get started.
Global Service Centre
If you require additional information, you may telephone the Global Service Centre on +61 2 6196 0196, Monday to Friday, from 9:00am to 5:00pm your local time.
International calls may be subject to charges imposed by your local carrier. You may wish to consider using a Voice over Internet Protocol (VoIP) provider to avoid potentially high charges.
Using an interpreter
When you call the GSC, select option 6 to engage a Translating and Interpreting Service (TIS) interpreter in your language. Option 6 can be selected straight after dialling the GSC number.
Alternatively, a TIS interpreter can also be engaged directly via:
- TIS website: Search | Translating and Interpreting Service (TIS National) or
- Home Affairs website See: Family and friends helping with your application
Compliments, complaints and suggestions
Your feedback is valuable to the Department of Home Affairs. The department uses your feedback to improve services and investigate and respond to any issues of concern. You can find more information on the department’s website at Compliments, complaints and suggestions.
Allegations related to suspicious border activities
If it doesn’t feel right, flag it anonymously with Border Watch. Border Watch is the single collection point for the Department of Home Affairs and the Australian Border Force (ABF) for allegations related to suspicious border activities and is not limited to immigration and citizenship. One small observation could help stop a much larger border crime. You can report suspicious immigration, customs and border related activity via the Border Watch Online Report.
Australian visas and citizenship
The Australian High Commission in New Delhi manages most Australian visa and citizenship applications for applicants in Nepal.
For information on Australian visas, please visit the Home Affairs website.
For information on Australian visas including news and updates specific for applicants in Nepal, please visit the Australian High Commission New Delhi website.
Lodge and track your visa application online through ImmiAccount.
All applicants in Nepal must complete biometric (face photograph and fingerprint scan) collection for each application lodged, irrespective of their nationality, unless they are excluded or exempt from the program. To make an appointment at the Australian Biometrics Collection Centre in Kathmandu, contact VFS Global.
There are Australian registered migration agents working all around the world in countries including Nepal. These agents are subject to the same Code of Conduct, professional development and regulations as registered migration agents based in Australia. More information about Australia’s efforts to ensure the integrity of the migration advice profession is available at the OMARA website.
Update on medical clearance processes for Australian visas
Applicants for visas to visit or migrate to Australia are required to meet certain health requirements. For visa applicants located offshore, health examinations are undertaken through our offshore panel network.
Currently there are six Australian panel clinics in Nepal, details of which can be found on the Department of Home Affair’s website - Contact us (homeaffairs.gov.au)
Australia’s Department of Home Affairs is in the process of reviewing its panels in Nepal to ensure that Immigration Medical Examinations can be facilitated in a timely manner. We acknowledge the surge in caseload and are currently working towards empanelling additional clinics in Nepal.
Should you require further information, please contact the Department of Home Affairs at +61 2 6196 0196
Australian online visa applications
Lodging online is the fastest way to get your visa. Please note you may not have your visa decided in time if you lodge by paper.
Click here for information on how to lodge a complete Visitor visa online for Nepalese nationals.
For further news and updates on entry requirements, please follow the link here.
For updated visa and immigration information, please visit the Home Affairs Visa and Citizenship page.
Department of Home Affairs has a web based enquiry form for written communication at:
Pre-lodgement enquiries are still routed to our Service Delivery Partner (VFS) but post-lodgement are being sent directly to the High Commission through the web form.