Staff at the Australian Embassy in Nepal are unable to assist with Australian visa or citizenship enquiries.
Find the most up to date information on applying for Australian visas by visiting www.homeaffairs.gov.au.
Phone enquires (Nepali language)
If you cannot find information on the website to answer your question, you can call the Australian Home Affairs Global Service Centre on +61 2 6196 0196.
When you call, select option 6 to engage an interpreter in the Nepali language. You can select option 6 after dialling the number.
When asked which language you need, clearly speak the word “Nepali” and confirm by speaking “Yes”.
Written enquires
The Australian High Commission in New Delhi manages most Australian visa applications for applicants in Nepal. After applying, you may send written enquires using the following form: Australian Immigration Enquiry Form.
Compliments, complaints and suggestions
Your feedback is valuable to the Department of Home Affairs. The department uses your feedback to improve services and investigate and respond to any issues of concern. You can find more information on the department’s website at Compliments, complaints and suggestions.
Allegations related to suspicious border activities
If it doesn’t feel right, flag it anonymously with Border Watch. Border Watch is the single collection point for the Department of Home Affairs and the Australian Border Force (ABF) for allegations related to suspicious border activities and is not limited to immigration and citizenship. One small observation could help stop a much larger border crime. You can report suspicious immigration, customs and border related activity via the Border Watch Online Report.